Our contact details are:
Address: Kenna Centre, Athlone, Co. Westmeath
Telephone: 09064 78989
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Buckley Cycles (collectively referred to as Buckley Cycles Ltd or "we", "us" or "our" in this privacy notice) is the controller and responsible for your personal data.
INFORMATION WE COLLECT:
Buckley Cycles processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
Your personal information is collected when:
The personal data that we collect includes:
Breakdown of personal data we collect:
Purchases in Store:
When you register with our website, we create an account for you and record your details in our database. Any time you make an order, we record your billing and shipping address details in our database so that you can select them quickly the next time you create an order.
We collect the following:
Data supplied via the ‘Newsletter Sign-up’ Form on our website is recorded in our database.
We collect the following:
All credit and debit card details are only passed to our service provider Global Payments. On our website we only retain an edited (and unusable) credit card number. Please see below for further information about Global Payments.
WHY WE COLLECT THIS INFORMATION:
Where you have consented to us collecting your data, we only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Such data is collected for the following reasons:
DISCLOSING PERSONAL INFORMATION:
Buckley Cycles takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We do not collect your credit card or banking details or sensitive payment card data on our own systems. Online payments are handled by a 3rd party payment provider, Realex (Global Payments). Please refer here to view details of their privacy and security policies. Global Payments handle, transmit and store cardholder data in their Level 1 PCI DSS v3.2 secure payments environment. Our checkout page is hosted within their secure PCI DSS v3.2 compliant environment and ensures stringent processes are in place to safeguard cardholder data. Realex Payments are registered with the data protection commissioner as a "Data Processor". Cardholder information is encrypted and not displayed in our reporting systems.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
Except as provided in this policy, we will not provide your personal information to third parties.
RETAINING PERSONAL INFORMATION:
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
Buckley Cycles takes every reasonable measure and precaution to protect and secure your personal data. The security measures we take includes:
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for the password (except when using it to log in to our website)
Buckley Cycles may facilitate our customers by offering finance via a regulated Financial Service Provider. Such agreements are between the customer and the service provider and no financial or other personal data is held by us.
THIRD PARTY WEBSITES:
Our website may include links to third-party websites, plug-ins and applications.
Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
You may however prefer to disable cookies on this site and on others - noting as you do, that it may affect the proper and anticipated good usage and functioning of the site.
Under the Data Protection Acts 1988 & 2002 you have the right to access any personal information that the Buckley Cycles holds, you can request information about
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
1. We may update this policy from time to time by publishing a new version on our website.
2. You should check this page occasionally to ensure you are happy with any changes to this policy.
3. We may notify you of changes to this policy by email.
If you have any questions/comments about privacy, you should contact us.